--- title: "About Us | Easy Solutions Plumbing Sutherland Shire" description: "Meet Ben & the Easy Solutions Plumbing team. Locally owned Sutherland Shire plumbers since 2015. Award-winning, licensed & insured. 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A licensed master plumber and gas fitter (NSW Lic 290333c) with over 11 years' experience leading the team across Sutherland Shire, St George and Greater Sydney. Ben built the business in 2015 to bring honest pricing, lifetime workmanship warranty and genuine 24/7 emergency response to local homeowners and businesses.", "worksFor": { "@id": "https://easysolutionsplumbing.com.au/#organization" }, "url": "https://easysolutionsplumbing.com.au/about-us", "knowsAbout": [ "Plumbing", "Gas Fitting", "Hot Water Systems", "Drainage", "Bathroom Renovations", "Commercial Plumbing" ], "hasCredential": { "@type": "EducationalOccupationalCredential", "credentialCategory": "license", "name": "NSW Plumbing Licence 290333c" } }, { "@type": "WebPage", "@id": "https://easysolutionsplumbing.com.au/about-us#webpage", "url": "https://easysolutionsplumbing.com.au/about-us", "name": "About Us | Easy Solutions Plumbing Sutherland Shire", "description": "Meet Ben & the Easy Solutions Plumbing team. 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We saw an industry where hidden fees, no-shows, and substandard work had become too common. We knew there was a better way. Starting with one van and a commitment to doing things right, we built our business on principles that still guide us today: transparent pricing, professional service, and treating every customer's home as if it were our own. Reputation isn't built overnight—it's earned one job at a time. ### Today Over 11 years later, we're proud to have served more than 2,500 customers across Sutherland Shire, St George, and Greater Sydney. We've grown from that single van to a team of licensed plumbers, expanded our services, and earned recognition as award finalists in 2022, 2024, and 2025. But some things haven't changed: We still answer our own phones. We still provide upfront pricing. We still treat your emergency like it's our own. And we're still committed to being the plumbers Sydney residents can count on—whether it's a dripping tap at 2pm or a burst pipe at 2am. 💡 **What Sets Us Apart:** We're not the biggest plumbing company in Sydney, and that's by design. We've grown deliberately, ensuring every team member shares our commitment to quality and every customer receives the personal attention they deserve. WHAT WE STAND FOR ## The Values That Guide Our Work Principles we live by on every job, every day ### Honest, Upfront Pricing No hidden fees. No surprise charges. No 'call for pricing.' We provide detailed written quotes before starting any work, explaining exactly what you're paying for and why. If we discover additional issues during a job, we discuss them with you before proceeding. Your trust is worth more than any upsell. In Practice - ✓ Written quotes before work begins - ✓ Clear explanation of all costs - ✓ No pressure, no surprises - ✓ Detailed invoices for your records ### Quality Workmanship Guaranteed Every plumber on our team is fully licensed, extensively trained, and committed to doing the job right the first time. We don't cut corners. We don't use substandard materials. We take pride in our craftsmanship and back it with a 12-month workmanship guarantee on every job we complete. In Practice - ✓ Licensed professionals (Lic 290333c) - ✓ Rigorous quality standards - ✓ Premium materials and fittings - ✓ 12-month workmanship warranty - ✓ Thorough testing before completion ### Your Schedule, Your Home We understand that having a plumber in your home or business is disruptive. That's why we arrive on time (or call if we're running late), work efficiently without sacrificing quality, protect your property with drop sheets and booties, and clean up thoroughly before we leave. In Practice - ✓ Punctual arrival or advance notice - ✓ Efficient, focused work - ✓ Full property protection - ✓ Complete cleanup after every job - ✓ Respectful, professional conduct ### Part of Your Community We're not a national franchise or faceless corporation. We're your neighbors—local Sydney plumbers who live in the communities we serve. When you call, you're talking to people who understand your area, know the local building types, and care about maintaining our reputation in the neighborhood. In Practice - ✓ Local Sydney team - ✓ Understanding of area-specific issues - ✓ Relationships with local suppliers - ✓ Community involvement - ✓ Word-of-mouth reputation matters ### There When You Need Us Plumbing emergencies don't wait for business hours. Our 24/7 emergency service means you'll reach a real person—not a voicemail—when disaster strikes. We respond fast, arrive prepared, and work to resolve your emergency as quickly as possible. In Practice - ✓ 24/7 emergency hotline staffed - ✓ Rapid response (1-2 hours typical) - ✓ Fully stocked emergency vehicles - ✓ Weekend and holiday availability - ✓ No additional after-hours gouging ### Always Learning, Always Improving The plumbing industry evolves—new techniques, technologies, and standards emerge regularly. We invest in ongoing training, stay current with Australian Standards, adopt better methods and equipment, and learn from every job. Today's best practices are tomorrow's minimum standards. In Practice - ✓ Ongoing professional development - ✓ Latest tools and techniques - ✓ Australian Standards compliance - ✓ Modern diagnostic equipment - ✓ Industry association membership ## Meet the Easy Solutions Team The licensed professionals behind your plumbing solutions ![Ben, founder and licensed master plumber at Easy Solutions Plumbing](/assets/team-ben-CIwtD-ul.webp) ### The Easy Solutions Founder Founder & Licensed Master Plumber NSW Plumbing License 290333c With over 15 years of plumbing experience across Sydney, our founder started Easy Solutions Plumbing and Gas in 2015 with a clear vision—deliver the kind of honest, professional plumbing service Sydney residents deserve. That commitment to transparency, quality workmanship, and genuine community care has driven the business from a single van to an award-recognised team trusted by thousands of homes and businesses. ### Our Licensed Team of Plumbing Professionals Behind every successful plumbing job is a team of licensed, experienced professionals who bring expertise, dedication, and problem-solving skills to every call. Our plumbers complete rigorous apprenticeships, maintain current NSW licensing, pursue ongoing professional development, and share our commitment to quality workmanship and customer satisfaction. Emergency Response Specialists Gas Fitting Experts Renovation Specialists Commercial Plumbers Leak Detection Technicians Hot Water System Experts Blocked Drain Specialists General Plumbing Masters ✓ 100% Licensed Plumbers ✓ Ongoing Training Programs ✓ Background Checked ✓ Professional & Courteous 🔧 **Interested in joining our team?** We're always looking for licensed plumbers who share our commitment to quality. [Contact us](/contact-us) to learn about opportunities. ## Licensed, Insured & Award-Winning Professional credentials you can trust ### Professional Licensing & Insurance - NSW Plumbing License: 290333c All work performed by fully licensed plumbers in compliance with NSW regulations - Gas Fitting Licensed Qualified to install, repair, and maintain all gas appliances and systems - Master Plumbers Association Member Proud member maintaining industry-leading standards - Public Liability Insurance: $20 Million Comprehensive protection for your property and peace of mind - Professional Indemnity Insurance Coverage for our professional work and recommendations - WorkCover Compliant Full workers compensation insurance for all team members **Why Licensing Matters:** Australian law requires licensed plumbers for all plumbing work. Unlicensed work is illegal, voids insurance coverage, and creates safety risks. ### Awards & Industry Recognition Award Finalist 2025 Recognition for excellence in customer service and workmanship Award Finalist 2024 Acknowledged for professional service and community contribution Award Finalist 2022 Recognized for quality plumbing solutions and customer satisfaction Customer Recognition - 98% Customer Satisfaction Rating Based on verified customer feedback - 2,500+ Customers Served Across Sutherland Shire, St George & Greater Sydney - 5-Star Google Reviews Consistent excellence in customer service - High Repeat Customer Rate Many customers return for additional services ## Serving Sydney Communities Since 2015 Local plumbers for local homes and businesses PRIMARY AREA — FASTEST RESPONSE ### Sutherland Shire Our home base and primary service area where we provide the fastest response times. **Coverage:** Cronulla, Miranda, Caringbah, Sutherland, Engadine, Menai, Kirrawee, Gymea, Sylvania, Jannali, Como, Oyster Bay, Bangor, Woronora, Loftus, and all surrounding Shire suburbs **Response:** 30-60 minutes for emergencies • **Special:** $0 call-out fee weekdays 7am-3pm EXTENDED COVERAGE ### St George Area Comprehensive plumbing services throughout St George and surrounding suburbs. **Coverage:** Kogarah, Hurstville, Rockdale, Beverly Hills, Bexley, Carlton, Allawah, Arncliffe, Kingsgrove, Penshurst, Mortdale, Oatley, and all St George suburbs **Response:** 1-2 hours for emergencies ### Greater Sydney Extended coverage for established clients and commercial contracts across Eastern Suburbs, Inner West, and North Shore. ### Part of Your Community - Local Business — based in Sutherland Shire, serving our neighbors - Community Support — local sponsorships and engagement - Local Suppliers — supporting other local businesses - Word of Mouth — our reputation matters where we live - Sustainable Practices — responsible disposal & water efficiency #### Trusted By Local Businesses - • EMF Gyms (fitness facilities) - • Crust Cronulla (hospitality) - • Liquorland Sydney-wide (retail) - • Grind Café (local cafes) - • Youthworks Wanawong (education) - • 500+ other businesses & 2,000+ homes "When you hire local plumbers, you're not just getting a service—you're working with people who care about their reputation in the community, understand local building types, and are invested in maintaining relationships. We see our customers at the shops, and our reputation is built on the satisfaction of our neighbors." ## Why Sydney Chooses Easy Solutions Plumbing What makes us different ### No Hidden Fees vs Industry Standard Us Upfront written quotes before work begins. You know exactly what you'll pay. Many Others Vague estimates, surprise charges, 'additional work needed' upsells **✅ Your Benefit:** Budget certainty, no surprises, complete transparency ### 24/7 Real Response vs Voicemail Us Call our emergency line anytime, reach a real person, get actual help Many Others Voicemail systems, 'call back Monday,' after-hours surcharges **✅ Your Benefit:** Genuine emergency support when you need it most ### Licensed Professionals vs Handymen Us Every plumber fully licensed (Lic 290333c), background checked, insured Many Others Unlicensed 'handymen,' subcontractors, varying skill levels **✅ Your Benefit:** Legal compliance, insurance protection, professional expertise ### Workmanship Guarantee vs No Warranty Us 12-month workmanship warranty on every job, written documentation Many Others No warranty, 'good luck if something goes wrong,' disappear after payment **✅ Your Benefit:** Long-term protection, accountability, peace of mind ### Same-Day Service vs Long Waits Us Same-day service for most issues, fully stocked trucks, efficient completion Many Others 'First available is next Thursday,' multiple return trips, incomplete fixes **✅ Your Benefit:** Faster resolution, less disruption, problems actually solved ### Local Reputation vs Anonymous Corporation Us Local business, our reputation matters here, word-of-mouth driven growth Many Others National chains, call centers, no local accountability **✅ Your Benefit:** Genuine care about your satisfaction, community reputation at stake 💡 **The Easy Solutions Difference:** We could be cheaper (by cutting corners), faster (by rushing), or bigger (by sacrificing quality). Instead, we choose to be better—delivering professional service that earns your trust, solves your problems right the first time, and makes you confident recommending us to your friends and family. ## What Our Customers Say Real feedback from real customers across Sydney "Burst pipe at 11pm Saturday—our worst nightmare. Easy Solutions answered immediately, arrived within an hour, and had it fixed by midnight. Professional, calm, and fair pricing even for emergency after-hours. These are the plumbers you want on speed dial." Jennifer M., Cronulla Emergency burst pipe repair "Complete bathroom renovation plumbing was handled perfectly. The team coordinated with our tiler and electrician, stayed on schedule, explained everything clearly, and the quality is outstanding. Six months later, everything still works perfectly." David K., Hurstville Bathroom renovation plumbing "We use Easy Solutions across multiple gym locations in Sydney. They understand fitness facility demands, work around our peak hours, and deliver consistent quality. Reliable, professional, and our go-to for all plumbing needs." Mark T., EMF Gyms Multi-location commercial plumbing "No hot water Thursday morning with three kids to get ready for school. Easy Solutions came same day, replaced the system by afternoon, and we had hot showers by evening. Transparent pricing, professional work, no stress." Lisa R., Miranda Hot water system replacement "Dripping kitchen tap was driving me crazy. Called Easy Solutions, they came next day, fixed it in 30 minutes, and charged exactly what they quoted over the phone. Simple, professional, and appreciated the straightforward service." Robert S., Kogarah Tap repair "Managing 15 properties means constant plumbing issues. Easy Solutions handles everything from tenant emergencies to routine maintenance with detailed reporting and fair pricing. They're our first call for all plumbing needs." Amanda L., Property Manager, St George Property management plumbing ⭐ 98% Customer Satisfaction 💬 2,500+ Customers Served 🔁 High Repeat Customer Rate 🏆 Award Finalist 3 Years Running [Read more reviews on Google →](https://www.google.com/search?q=easy+solutions+plumbing) ## Frequently Asked Questions Common questions about our business and services ### How long has Easy Solutions Plumbing been in business? ### Are your plumbers licensed and insured? ### What areas do you service? ### Do you offer emergency plumbing services? ### What types of plumbing services do you offer? ### What makes Easy Solutions different from other plumbing companies? ## Our Promise to Every Customer When you choose Easy Solutions Plumbing, you're not just hiring a plumber—you're partnering with a local business that genuinely cares about solving your problem, protecting your property, and earning your trust. ✓ Honest Communication We'll tell you what's wrong, what it will cost, and what your options are—in plain English, before we start work. ✓ Professional Respect We'll treat your home or business as if it were our own—protecting your property, working cleanly, and respecting your time. ✓ Quality Workmanship We'll do the job right the first time using quality materials, proper techniques, and thorough testing before we consider the job complete. ✓ Fair Pricing We'll charge you fairly for professional service—no hidden fees, no unnecessary upsells, no taking advantage of emergency situations. ✓ Accountability If something goes wrong with our work, we'll make it right—that's why we back every job with our 12-month workmanship guarantee. ✓ Continuous Improvement We'll keep learning, stay current with best practices, and invest in better tools and techniques to serve you better. This isn't just marketing talk—it's how we run our business every single day. Because in Sutherland Shire and St George, reputation matters. Your neighbors are our neighbors. Your recommendation is our best advertisement. ## Join the Easy Solutions Team We're always looking for licensed plumbers who share our commitment to quality workmanship and customer satisfaction. If you take pride in your work, value honesty and professionalism, and want to be part of a growing local business with a strong reputation, we'd love to hear from you. ### What We Offer - ✓ Competitive pay and benefits - ✓ Supportive team environment - ✓ Ongoing training and development - ✓ Quality tools and equipment - ✓ Work-life balance - ✓ Local Sydney work (no excessive travel) - ✓ Award-winning team to join ### Requirements - • Current NSW plumbing license - • Gas fitting license (preferred) - • Clean driving record - • Professional attitude and appearance - • Commitment to quality and customer service - • Good communication skills Interested? Send your resume and license details to [info@esplumbing.com.au](mailto:info@esplumbing.com.au) or call us. [CALL 0423 233 322](tel:+61423233322) ## Experience the Easy Solutions Difference Whether you need emergency plumbing, a routine repair, or a complete renovation—our licensed team is ready to deliver the professional, honest service that's earned us over 2,500 satisfied customers across Sydney. Join the families and businesses who trust Easy Solutions Plumbing for all their plumbing needs. CALL YOUR LOCAL SYDNEY PLUMBERS [0423 233 322](tel:+61423233322) Available 24/7 across Sydney [📞 CALL NOW](tel:+61423233322)REQUEST SERVICE ONLINE Licensed Lic 290333c Award Finalist 2022, 2024, 2025 2,500+ Customers 12-Month Guarantee Est. 2015 💙 Thank you for considering Easy Solutions Plumbing & Gas. We look forward to serving you. ![Easy Solutions Plumbing and Gas logo](/images/esp/logo-white.png) The local Sutherland Shire plumber you can count on. Fast. Friendly. Reliable. Established 2015 ### PLUMBING SERVICES - [Blocked Drains](/blocked-drains-sutherland-shire) - [Emergency Plumbing](/emergency-plumbing-sutherland-shire) - [Bathroom Renovations](/bathroom-renovations-sutherland-shire) - [Hot Water Systems](/hot-water-systems-sutherland-shire) - [Leak Detection](/leak-detection-sutherland-shire) - [Gas Fittings & Repairs](/gas-fittings-and-repairs-sutherland-shire) - [General Plumbing](/general-plumbing-sutherland-shire) - [Commercial Plumbing](/commercial-plumbing-sutherland-shire) ### SERVICE AREAS - [Sutherland Shire](/plumber-sutherland-shire) - [St George](/plumber-st-george) - [Cronulla](/plumber-sutherland-shire) - [Miranda](/plumber-sutherland-shire) - [Caringbah](/plumber-sutherland-shire) - [Engadine](/plumber-sutherland-shire) - [Menai](/plumber-sutherland-shire) ### CONTACT US [info@esplumbing.com.au](mailto:info@esplumbing.com.au) [0423 233 322](tel:+61423233322) Sutherland Shire, NSW 24/7 Emergency Service Available [Easy Solutions Plumbing on Facebook ](https://www.facebook.com/easysolutionsplumbing/)[Easy Solutions Plumbing on Instagram ](https://www.instagram.com/easy_solutions_plumbing/) REQUEST SERVICE © 2025 Easy Solutions Plumbing and Gas Pty Ltd. All Rights Reserved. Lic 290333c | Fully Licensed & Insured